Shipping Policy
We will only ship out to verified addresses that match your bank or credit card on file. All orders placed after 2 P.M. EST will not be shipped out until the following business day. If you need an order expedited next day air, you must call (803) 792-7189 to confirm this availability.
If you are unable to receive your package or there is a failed delivery attempt, you will be responsible for re-shipment costs. Certain orders will ship in multiple boxes.
If you are located anywhere outside of the continental United States, you must pay the appropriate shipping and/or customs import and VAT charges. The customer is responsible for all duties and taxes owed. Collins Performance Technologies will not be responsible for getting your projects across the border.
Although we strive to keep our inventory full, If an item you have ordered is not in stock, we will notify you via the email address you have provided when placing your order. Typical lead times for products that run out of stock is 30days.
If you receive an item that is damaged, you must report it to us within 24 hours of receiving it by contacting us at brettwcollins@gmail.com with "Damaged Package Order no. _____" within the subject line.
If you have not received a confirmation or tracking number regarding your order within 7 days, please contact us at brettwcollins@gmail.com with "Order no. _____ inquiry" within the subject line.
For all other inquiries or to check that an item is in stock and avoid delays, please contact us at (803) SWAP-1UZ, (803) 792-7189
If you are unable to receive your package or there is a failed delivery attempt, you will be responsible for re-shipment costs. Certain orders will ship in multiple boxes.
If you are located anywhere outside of the continental United States, you must pay the appropriate shipping and/or customs import and VAT charges. The customer is responsible for all duties and taxes owed. Collins Performance Technologies will not be responsible for getting your projects across the border.
Although we strive to keep our inventory full, If an item you have ordered is not in stock, we will notify you via the email address you have provided when placing your order. Typical lead times for products that run out of stock is 30days.
If you receive an item that is damaged, you must report it to us within 24 hours of receiving it by contacting us at brettwcollins@gmail.com with "Damaged Package Order no. _____" within the subject line.
If you have not received a confirmation or tracking number regarding your order within 7 days, please contact us at brettwcollins@gmail.com with "Order no. _____ inquiry" within the subject line.
For all other inquiries or to check that an item is in stock and avoid delays, please contact us at (803) SWAP-1UZ, (803) 792-7189